Frequently asked questions

FAQ

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What is Velora Pure Beauty?


Velora Pure Beauty is a skincare brand dedicated to helping you achieve radiant, healthy skin with clean, effective formulas.

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What makes Velora products different?

* We combine gentle yet powerful ingredients designed to hydrate, restore, and protect your skin barrier—perfect for everyday use.

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Are Velora products cruelty-free?

1. Yes! All of our products are cruelty-free and made with skin-friendly ingredients.

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What types of products do you offer?

We offer face creams, cleansers, essences, serums, and curated skincare bundles tailored for glowing, balanced skin.

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Which products are best for sensitive skin?

Our Purifying Foam Cleanser and Crème Reche Face Cream are formulated to be extra gentle and nourishing for sensitive skin.

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Do you offer bundled skincare sets?

Yes—we provide value bundles like the Radiance Revival Set and Luxe Renewal Ritual, designed for complete skincare routines.

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How can I place an order?

Simply browse our shop, add products to your cart, and checkout securely through our store.

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What is your shipping policy?

We ship via USPS and DHL. Delivery times depend on your location—see our Shipping Policy for details.

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Can I return a product if I’m not satisfied?

Yes, we have a hassle-free refund and return policy. Visit our Refund Policy page or contact us for assistance.

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How can I contact Velora for help?

You can reach us at **vilera443@gmail.com** or through our Contact Us page.

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Do you offer discounts or promotions?

Yes! Many products are on sale, and newsletter subscribers get exclusive deals.

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How do I stay updated on new product launches?

Subscribe to our newsletter to be the first to know about launches, bundles, and special offers.